
Emerging Markets: Driving the payments transformation
The dynamic nature of emerging markets creates challenges that have never confronted the developed world, but also opens up opportunities for innovation and growth. Payments is an area where this dynamism is already well-established. Over the next ten years (and...
The Central Role of Telecom Operators in the Metaverse
The digital world has been witnessing intermittent events that change how we interact, access information, complete our daily activities, and basically live our daily life beyond our physical connections. Probably the first prominent introduction was the Internet and...
Reinventing telco networks: Five elements of transformation
For telcos to keep and grow market share, the network division needs a makeover that lets it shed its cost-center past to become a leading function that influences the digital and analytics metamorphosis of the core. You move to a new city for work and decide to...
How telcos can use gamification to engage customers
When you set out on a task do you always try to finish what you? Admit it, you really wanted me to write ‘start’ at the end of that question. You probably said it in your head. If you did, you were succumbing to a psychological phenomenon called the Ovsiankina effect....